Where builders go to grow their business.

The Customer Is Always Right? Wrong!

The Customer Is Always Right? Wrong!

The phrase “The customer is always right” was originally coined in 1909 by Harry Gordon Selfridge, the founder of Selfridge’s department store in London.   Typically the phrase is used in business to convince employees to give good service.   Problem is,...

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How To Charge For Quotes And Avoid Working For Free

How To Charge For Quotes And Avoid Working For Free

Are you spending your own money quoting jobs for free?   Your own time has a value, so even if you are not paying an estimator then there is still a cost associated with every quote you produce.   Builders that charge for quotes are 8 times more likely to...

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Builders: Are You Relying On Referrals?

Builders: Are You Relying On Referrals?

Referrals are great because they show you are doing a lot of things right. But relying on referrals alone can be very risky. It exposes you to the boom and bust cycle that stalks our industry like a great white shark stalking its prey… It may be out of sight…...

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More Clients? Tell Him He’s Dreaming…

More Clients? Tell Him He’s Dreaming…

Almost every builder “wants” more clients… better quality clients… more easily.   Only a few are willing to do the work required to get those quality clients.   I love working in this industry and I really enjoy helping builders to...

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How Professional Builders Get Super Focused

How Professional Builders Get Super Focused

One of the biggest obstacles to success in business is the correct use of time.     The fact is that most builders and business owners spend too much time doing stuff that doesn’t really matter.   Yes, it’s useful, but it’s not vital to...

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Squeezing Juice From Oranges

Squeezing Juice From Oranges

Hardcore selling is a little bit like squeezing juice from an orange:   You know there’s juice in there… and you know you are going to get it out…   And although you may end up with a glass full of juice, you’re also left with an orange...

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